Condescending service
Reviewed on 26 October 2021 by
Johanlie van Eeden
I have never received such unprofessional and utterly condescending service. I entered the Willowbridge store for assistance and was treated with disrespect.
My treatment regime was attacked, even thought it was prescribed by a medical doctor. I completely understand a difference in opinion but to diminish a client in the waiting room with obvious eye rolls to your colleague is disrespectful and unprofessional.
Throughout the conversation I stayed calm and asked all my questions in a respectful manner, just to be constantly being belittled.
This is just sad for me since you are in the business of promoting wellbeing and thriving of female beauty and then your staffs manner of treating walk-ins directly contradicts the Skin Renewal values. This was by far the worse service I have ever received.